1. General Statement
At CHIL Medical Devices (“CHIL”), we are committed to protecting your personal information. This Privacy Policy explains what personal data we may collect via our website or communications, why and how we collect it, how we use and protect it, and your rights regarding your data.
This policy applies to all visitors and users of our website, and to everyone who contacts us for inquiries, partnerships, employment, or service requests.
2. What Data We Collect
We may collect the following types of personal data when you interact with CHIL:
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Identity & Contact Data: name, surname, company/organization, address, email, phone number — for inquiries, requests, applications, or communications.
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Professional Data (if applicable): job title, institution or company affiliation, credentials — when contacting CHIL for business, supply/partnering, or career purposes.
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Online Data: IP address, device/browser type, session data, cookies — when you visit or navigate our website.
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User-Submitted Data: any message, document, form data, CV/resume, or correspondence you provide to CHIL.
3. Why We Collect and Use Your Data
We process your personal data for the following purposes:
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To respond to your inquiries, requests, or communications (e.g. supply, partnership, careers, general contact).
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To manage and support our business operations, contractual relationships, and collaborations.
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To provide services, products, or information you request.
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To comply with legal, regulatory, or safety obligations.
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To maintain and improve our website, ensure security, and analyze usage behaviour (analytics, cookies).
Whenever we process data based on consent (e.g. job applications, requests), you have the right to withdraw consent at any time — without affecting lawfulness of prior processing.
4. Data Sharing and Recipients
We will not sell your personal data. We may share your data only in the following cases:
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With CHIL group companies, affiliates, or service providers working on our behalf (e.g. hosting providers, IT services) — strictly under confidentiality obligations.
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With regulatory or legal authorities, when required by law.
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With partner organizations, only if you have explicitly consented and for the purposes agreed (e.g. collaboration assessment, supply chain).
When data is transferred outside Türkiye or across borders, we ensure appropriate legal safeguards are in place (e.g. standard contractual clauses), where applicable.
5. Data Security
We use industry-standard technical and organizational measures — including encryption, firewalls, access control, secure servers — to protect your data from unauthorized access, alteration, loss, or destruction. We also require third-party vendors and service providers to maintain equivalent data protection standards.
You are also responsible for keeping your personal access credentials (e.g. email, password) secure when interacting with CHIL online.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above — for example:
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Until requests or collaborations are concluded, or contracts are closed.
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For legal or regulatory requirements (e.g. records retention).
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For business purposes (e.g. future collaboration, audit, compliance).
If you request deletion (and no legal requirement prevents it), we will delete or anonymize your personal data within a reasonable timeframe.
7. Your Rights
Subject to local data protection laws (e.g. GDPR, Türkiye’s KVKK), you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion (erasure) of your data, or restriction of processing.
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Object to processing based on legitimate interest or consent (where applicable).
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Request portability of your data (if applicable).
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Withdraw consent given previously.
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Lodge a complaint with a supervisory/data protection authority if you believe we handle your data improperly.
To exercise your rights, please contact us via the contact details below.
8. Children & Minors
Our website and services are not directed to children under age 16. We do not knowingly collect personal data from minors without the prior consent of a parent or guardian. If we become aware that we have collected data from a minor without lawful consent, we will promptly delete it.
9. External Links & Third-Party Sites
Our website may link to external websites, tools, or platforms operated by third parties. This Privacy Policy does not apply to their practices. We encourage you to review the privacy policies of any site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post an updated version on our website, with a new “last updated” date. Continued use of our services or website implies acceptance of the revised policy.
11. Contact Information (Data Controller)
CHIL Medical Devices
Address: 10046 Street, No.18, A.O.S.B. 35620 İzmir, Turkey
Email: info@chil.com.tr
Phone: +90 (___) –
For any questions, requests, or concerns about this Privacy Policy or data processing practices, please contact us using the above details.